Support

Support at imperix

imperix is fully committed to support its users, helping them to make their development time even shorter. Thus, many pages on this website are dedicated to this purpose.

  • If you are setting up the product for the first time, you can check our User Manual and our Quick Start Guide. Our download section may contain useful files such as drivers and programming environment tools.
  • If you would like to update your system, please login into out customer area. You will find up-to-date firmware files and project templates.
  • Licence files can be requested here : license file request
  • If you start a new project, you may want to check out the up-to-date project templates from the customer area. You can have a look at our code examples as well.
  • If you are developing, you can have a look at our code examples that provide advice on good coding practices. For the rest, the User Manual provides an in-depth view of the product features.

Contact support team

If the available documents are not answering your question or your specific problem, our support team is available every day to help you.
Here are the links to get in touch with our people :

support@imperix.ch
Our team usually answers in 24-48h
+41 (0)27 552 06 66
09:00-16:00 (CET), landline number