CONTACT

OUR SUPPORT TEAM

Our knowledge base gathers numerous technical articles as well as product-related documentation.

If the available documents are not answering your question or your specific problem, our support team is available every day to help you.
Here are the links to get in touch with our people :

support@imperix.ch
Our team usually answers in 24-48h
+41 (0)27 552 06 66
08:00-18:00 (CET), landline number

Support at imperix

imperix is fully committed to support its users, helping them to make their development time even shorter. Thus, many pages on this website are dedicated to this purpose.

  • If you are setting up the BoomBox for the first time, you can check your download section in your customer area to find the quick start guides and user manual. This is also where you will find installers to upgrade your software design kits (SDK) and project templates.
  • 3rd generation devices do not require PC-based licences. Customers owning a BoomBox (2nd generation device) may obtain their licence here: license file request
  • If you are starting a new project, you may want to have a look at our code examples or at our knowledge base.

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